Education

How candidates can check JAMB support ticket status

JAMB candidates can track complaints submitted through the Board’s Central Online Support System by entering their registered email address and ticket ID.

By Babatunde Ademola Fadewo

1 min read 3 views Updated Oct 11, 2026
Candidates who have submitted complaints to the Joint Admissions and Matriculation Board can check the status of their support tickets through the Board’s Central Online Support System. JAMB’s ticketing platform allows candidates to monitor complaints relating to registration, profile issues, payments, admissions and other services.
To check an existing ticket, candidates should visit the JAMB support portal, select “Access Existing Ticket” or the “My Tickets” option, and enter the email address linked to their JAMB e-Facility profile together with any valid ticket ID previously issued to them. The system then displays the ticket status and any response from JAMB support officers.
JAMB says its online ticketing system remains the primary and most effective channel for handling candidate complaints. Candidates who need to open a new complaint can also create a free support ticket through the same platform and attach supporting documents where necessary.

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Summary

JAMB candidates can track complaints submitted through the Board’s Central Online Support System by entering their registered email address and ticket ID. Candidates who have submitted complaints to the Joint Admissions and Matriculation Board can check the status of their support tickets through the Board’s Central Online Support System. JAMB’s ticketing platform allows candidates to monitor complaints relating...

Key takeaways
  • JAMB candidates can track complaints submitted through the Board’s Central Online Support System by entering their registered email address and ticket ID.
  • Candidates who have submitted complaints to the Joint Admissions and Matriculation Board can check the status of their support tickets through the Board’s Central Online Support System.
  • JAMB’s ticketing platform allows candidates to monitor complaints relating to registration, profile issues, payments, admissions and other services.To check an existing ticket, candidates should visit the JAMB support portal, select “Access Existing Ticket” or the “My Tickets” option, and enter the email address linked to their JAMB e-Facility profile together with any valid ticket ID previously issued to them.
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JAMB candidates can track complaints submitted through the Board’s Central Online Support System by entering their registered email address and ticket ID. Candidates who have submitted complaints to the Joint Admissions and Matriculation Board can check the status of their support tickets through the Board’s Central Online Support System. JAMB’s ticketing platform allows candidates to monitor complaints relating...

Who published this story?

Glow 99.1 FM published this story with Babatunde Ademola Fadewo listed as author.

When was it published?

September 25, 2026

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