The company explained that smartphone applications can consume data even when users are not actively browsing. Activities such as social media autoplay, automatic updates, photo synchronisation and hotspot sharing may increase usage without subscribers immediately noticing.
Speaking at a “Data on Trial” forum in Abuja on Monday, MTN Nigeria’s General Manager of Network Performance, Mike Ndukwe, said data consumption depends largely on subscribers’ online activities and device settings.
He advised customers to reduce video streaming quality, disable automatic downloads where possible, activate data-saving features and monitor consumption through the MyMTN application.
MTN’s General Manager of IT Operations, David Ogunsola, said differences between data usage displayed on smartphones and network records could result from different measurement methods, background traffic and the timing of data sessions.
MTN Nigeria Chief Executive Officer Karl Toriola also defended the cost of providing internet services, citing electricity expenses and the cost of powering and maintaining telecommunications sites.
Subscribers concerned about unexpected deductions can review app-by-app usage in their phone settings, restrict updates and backups to Wi-Fi, check whether their hotspot is active and contact their provider if discrepancies persist.
Your reaction
Story guide
Understand this story
Summary
MTN Nigeria says high-resolution videos, automatic downloads, background applications and cloud backups can quickly consume subscribers’ data, and has advised users to adjust device settings and monitor usage. MTN Nigeria has attributed the rapid depletion of internet data bundles to high-resolution video streaming, automatic downloads, background applications and cloud backups, dismissing allegations that telecommunications operators deliberately deduct subscribers’...
Key takeaways
- MTN Nigeria says high-resolution videos, automatic downloads, background applications and cloud backups can quickly consume subscribers’ data, and has advised users to adjust device settings and monitor usage.
- MTN Nigeria has attributed the rapid depletion of internet data bundles to high-resolution video streaming, automatic downloads, background applications and cloud backups, dismissing allegations that telecommunications operators deliberately deduct subscribers’ data.The company explained that smartphone applications can consume data even when users are not actively browsing.
- Activities such as social media autoplay, automatic updates, photo synchronisation and hotspot sharing may increase usage without subscribers immediately noticing.Speaking at a “Data on Trial” forum in Abuja on Monday, MTN Nigeria’s General Manager of Network Performance, Mike Ndukwe, said data consumption depends largely on subscribers’ online activities and device settings.He advised customers to reduce video streaming quality, disable automatic downloads where possible, activate data-saving features and monitor consumption through the MyMTN application.MTN’s General Manager of IT Operations, David Ogunsola, said differences between data usage displayed on smartphones and network records could result from different measurement methods, background traffic and the timing of data sessions.MTN Nigeria Chief Executive Officer Karl Toriola also defended the cost of providing internet services, citing electricity expenses and the cost of powering and maintaining telecommunications sites.Subscribers concerned about unexpected deductions can review app-by-app usage in their phone settings, restrict updates and backups to Wi-Fi, check whether their hotspot is active and contact their provider if discrepancies persist.
Article FAQ
What is this story about?
MTN Nigeria says high-resolution videos, automatic downloads, background applications and cloud backups can quickly consume subscribers’ data, and has advised users to adjust device settings and monitor usage. MTN Nigeria has attributed the rapid depletion of internet data bundles to high-resolution video streaming, automatic downloads, background applications and cloud backups, dismissing allegations that telecommunications operators deliberately deduct subscribers’...
Who published this story?
Glow 99.1 FM published this story with GlowRy Atuah listed as author.
When was it published?
October 27, 2026
